New Day Music Studios

POLICY STATEMENT

New Day Music Studios is dedicated to providing continuous music education through an environment that nurtures creative learning.  There will be times when lessons will need to be rescheduled by students.  When this occurs, we offer the following options:

Lesson Make-up Policy; (Please follow the procdures below when music lessons must be rescheduled):

Less that 24 hours before scheduled lesson:
Illness or family emergency-please call the studio the evening before or as early as possible on the day of the lesson to give the teacher an opportunity to reschedule his/her time.

More than 24 hours before the scheduled time:
For Doctor/dentist appointments, vacations/trips, and other special events, please schedule appointments around the lesson time, if at all possible. Please call the studio ahead to make arrangements with your teacher.

Make-up times:
The studio will contact you within 48 hours with possible make-up lesson times. Continuity in music education is very important to the success of each student and we feel it is important to offer make-up lessons to keep learning consistant.

The following missed lessons will not be offered a make-up and will be charged to the student’s account:
Lessons that are missed for any reason (excluding illness or family emergency) in which the studio is not notified at least 24 hours before the scheduled lesson. The teachers’ time is valuable and your cooperation is appreciated.

Teacher Absence:
If a teacher needs to cancel a lesson, the studio will contact you to reschedule the lesson.

Fifth Lesson Policy:
The lesson fees are based on four weekly lessons per month and are due on the first day of each month.  Four extra lessons occur each year that are not reflected in the monthly fee.  In lieu of charging for the extra lessons, the studio will bank them and use them to observe four holiday weeks.  The four weeks will be scheduled during Spring, Summer, Thanksgiving, and Christmas.

Please email the studio with any questions at donna.wicks@yahoo.com

New Day Music Studios ...Where Music is Play!