Our Policy

Our Policy Statement

New Day Music Studios is dedicated to providing continuous music education through an environment that nurtures creative learning. There will be times when lessons will need to be rescheduled by students.

Less Than 24 Hours Before Scheduled Lesson

Illness or family emergency-please call the studio the evening before or as early as possible on the day of the lesson to give the teacher an opportunity to reschedule his/her time.

More Than 24 Hours Before Scheduled Lesson

For Doctor/dentist appointments, vacations/trips, and other special events, please schedule appointments around the lesson time, if at all possible. Please call the studio ahead to make arrangements with your teacher.

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Make Up Times

The studio will contact you within 48 hours with possible make-up lesson times. Continuity in music education is very important to the success of each student. We feel it is important to offer make-up lessons to keep learning consistent.

Missed Lessons That Will Not Be Offered A Make Up And Will Be Charged To The Student's Account

Lessons that are missed for any reason (excluding illness or family emergency) in which the studio is not notified at least 24 hours before the scheduled lesson. The teachers' time is valuable and your cooperation is appreciated.

We offer virtual make up sessions

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Teacher Absence

If a teacher needs to cancel a lesson, the studio will contact you to reschedule the lesson.

Fifth Lesson Policy

The lesson fees are based on four weekly lessons per month and are due on the first day of each month. Four extra lessons occur each year that are not reflected in the monthly fee. In lieu of charging for the extra lessons, the studio will bank them and use them to observe four holiday weeks. The four weeks will be scheduled during Spring, Summer, Thanksgiving, and Christmas.